Frequently Asked Questions

What items are included in Zounds Hearing System?
The Zounds Hearing Systems come with:
  • 1 or 2 Zounds Z1 Hearing Aids
  • Remote Control
  • Charging Station
  • Foam Sleeves
  • Travel Case
Click here for more product information.
Who fits and programs Zounds hearing aids?
All Zounds hearing aids are fit and programmed by licensed Audiologists and/or Hearing Instrument Specialists.
How much do Zounds hearing aids cost?

Zounds hearing systems sell for $1,449, that's less than half the price of other premium hearing aids. Please call your local hearing center for further details.

How are Zounds hearing aids so reasonably priced?

Because of Zounds revolutionary feedback cancellation and foam sleeves, we eliminate the need for costly, custom made hearing aids and pass the savings on to you. In addition, we sell direct, eliminating the middle-man. 
What style of hearing aids do you offer?
Zounds currently offers three ideal styles: a Mini In-the-Canal (M ITC) and Mini Behind-the-Ear (M BTE) and a Power Behind-the-Ear (P BTE). To see our product line, click here.
Where can I find a Zounds Hearing Center?
To find any of our Zounds Hearing Center locations, click here.
How can I tell a friend or family member about Zounds?
Zounds has made it easy to tell your friends and family members about our hearing aids. To fill out our quick referral form, please click here.
How can I learn about Zounds technology?
To learn all about the Zounds difference, click here.
How can I hear a side by side Sound Demonstration?
To visit our Zound Demo and really hear the difference, click here.
Do you offer monthly financing?
Yes. For information relating to monthly financing plans, please contact your local hearing center store for details.
Do you offer a protection plan for your hearing aids?
Yes. Zounds offers a 1, 2 and 3 year plan. Click here for more information.
Do you charge for a hearing exam?
No. Even if you decide not to buy our hearing aids after your exam, there is no cost to you.
Do you charge if I need a follow-up visit?
No.
Are your hearing aids covered by insurance?
Hearing aids are not typically covered by health insurance plans. Please consult your health care provider for more information.
Do you offer a warranty?
There is a 2 year warranty with Zounds hearing aids.
Do you offer a money back guarantee?
Zounds offers a 30 day money back guarantee (some states require a longer trial period).
How often do I need to change the foam sleeves?
It depends on the individual. Once you see the foam sleeve is soiled, remove it and replace it with a new foam sleeve. It might be useful to guage the integrity of your foam sleeve every 7-10 days.
I lost my User Manual, where can I get another?
All user manuals can be downloaded here.
Who conducts the hearing tests and diagnostics?
All exams and fittings are managed by Zounds Hearing Consultants who are state licensed Audiologists and/or Hearing Instrument Specialists.
Can I buy one hearing aid?
Yes. Our Hearing Systems come in 1 and 2-Ear versions. Your Zounds Hearing Consultant will assist you in determining if you are a candidate for 1 or 2 hearing aids.
How long will the battery charge last?
Zounds hearing aids and remote control use a rechargeable battery that last up to 18 hours.
How long will I need to charge my hearing aids and remote control?
Zounds hearing aids and remote control should be charged up to 8 hours. Simply place the devices in the charging station each night and wake up to fully charged devices.
How often should I have a hearing exam?
It is recommended that people have a hearing exam every 10 years up to age 50. Anyone 50 and older should have a hearing exam every 3 years.
What are the main types of hearing loss?
The two main types of hearing loss are Sensorineural and Conductive. To learn more about hearing loss, click here.
Do you sell replacement products?
Yes. Zounds sells replacements for your right or left hearing aids, remote control, charging station and foam sleeves.
How do I determine if I have a hearing loss?
A list of questions to ask yourself can be found here. If you answer yes to any of the questions, you may be suffering from a hearing loss.
Are hearing aids difficult to get used to?
Whether you have never worn hearing aids before or are simply switching from other hearing aids, there will be a slight adjustment period as your brain learns how to process new sounds.